We always invest in the best from the beginning to the end. It starts with experience in eyewear design, fit, manufacturing, and optics. And finishes with the specific fitting of your glasses and lenses by our experienced opticians. Every client benefits and see more clearly. We have the best product for the best price online or offline. Period. – Dave Barton, CEO/Founder of David Kind.
My process was quite different as it was done for my mum. She’s computer savvy, but very unclear when it comes to the things she wants. When she says blue, I KNOW she really means purple, indigo, violent, or lavender. But anyone else who didn’t enter the world from her womb, would consider her difficult. Hence why I relayed on the questions, comments, and wants to the amazing, never before seen (seriously, I’ve never seen her), Trish. Our back and forth lasted over a week, and throughout the entire process it was complete patience. Which was the largest part of what makes the process so smooth. When you have trained professionals (a licensed optician reached out immediately when requested…THANKS LAURA!) who know the value of great customer service, it makes the situation, no matter how horrible, seem easy as pie.
David Kind offers impeccable, one-on-one service to all its clients, frames crafted in Italy and Japan, and a myriad of lens options that “competitors” don’t even know about. As a newly launch brand, they are at the top of their game. Only time will tell how far they’ll go.